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Hero pilot catches crew high five-ing Qantas CEO's exit in disgrace
来源：shippingazette 编辑：编辑部 发布：2023/09/11 17:26:05
QANTAS pilot Richard de Crespigny, famous for landing a plane with an exploded engine, said he saw staff celebrating on a Qantas plane at news the airline's CEO Alan Joyce had resigned in disgrace, reported Australian Aviation.
"It was about five minutes before we touched down, and I saw staff high-fiving among themselves," Capt de Crespigny told Melbourne's 3AW. "Engagement's at an all-time low in Qantas. In fact, they've got two aircraft currently grounded because of accidents by ground handling."
Continuing, he said: "If you remember, they laid off a lot of the ground handlers about two years ago, I think unfairly, and maybe even illegally, and the airline suffered and the passengers suffered as a consequence. So, the after effects of that continue."
Capt de Crespigny described a "collapse of the brand" at the Flying Kangaroo among both staff and passengers due to a loss of trust, but said the national carrier needs to be supported.
"Airlines live and die on trust, which is capability, credibility, vision, value and particularly care," he said.
"I think the problem is that for the passengers and the staff that have suffered at the hands of the poor Qantas governance, they find that unimaginable that the CEO and executive should get a massive pay boost whilst the airline is failing to perform - it just shows there's a disconnect and money flows to the top, and it's unhealthy and there needs to be change.
"Trust is built in teaspoons and it's destroyed in shovel loads, and it takes incredible skill and determination and empathy to build it up. It's got to be protected. I mean Qantas is a national airline, it fulfills the defence needs. Qantas needs to be protected.
"We probably forget that Qantas was shut down by the government. It was put into a coma, whilst airlines like Qatar, that's a state-funded enterprise, that was dumping loads all around the world, you know, it's easy for them to look good when our airline's being destroyed. We do need to have a national airline. We do need to support it."
Mr Joyce, who has led Qantas since 2008, was originally to leave the role at the airline's AGM in November, but handed over the reins to CFO Vanessa Hudson on Wednesday.
His early departure comes amid a storm of controversy surrounding Australia's largest airline group, with the ACCC last week taking the Flying Kangaroo to court over allegations it had sold more than 8,000 tickets to flights it had already cancelled, and calling for a A$250 million (US$160 million) fine.
In its response, Qantas admitted its reputation had suffered damage on "several fronts" and said it would address the watchdog's claims fully in court.
"It was about five minutes before we touched down, and I saw staff high-fiving among themselves," Capt de Crespigny told Melbourne's 3AW. "Engagement's at an all-time low in Qantas. In fact, they've got two aircraft currently grounded because of accidents by ground handling."
Continuing, he said: "If you remember, they laid off a lot of the ground handlers about two years ago, I think unfairly, and maybe even illegally, and the airline suffered and the passengers suffered as a consequence. So, the after effects of that continue."
Capt de Crespigny described a "collapse of the brand" at the Flying Kangaroo among both staff and passengers due to a loss of trust, but said the national carrier needs to be supported.
"Airlines live and die on trust, which is capability, credibility, vision, value and particularly care," he said.
"I think the problem is that for the passengers and the staff that have suffered at the hands of the poor Qantas governance, they find that unimaginable that the CEO and executive should get a massive pay boost whilst the airline is failing to perform - it just shows there's a disconnect and money flows to the top, and it's unhealthy and there needs to be change.
"Trust is built in teaspoons and it's destroyed in shovel loads, and it takes incredible skill and determination and empathy to build it up. It's got to be protected. I mean Qantas is a national airline, it fulfills the defence needs. Qantas needs to be protected.
"We probably forget that Qantas was shut down by the government. It was put into a coma, whilst airlines like Qatar, that's a state-funded enterprise, that was dumping loads all around the world, you know, it's easy for them to look good when our airline's being destroyed. We do need to have a national airline. We do need to support it."
Mr Joyce, who has led Qantas since 2008, was originally to leave the role at the airline's AGM in November, but handed over the reins to CFO Vanessa Hudson on Wednesday.
His early departure comes amid a storm of controversy surrounding Australia's largest airline group, with the ACCC last week taking the Flying Kangaroo to court over allegations it had sold more than 8,000 tickets to flights it had already cancelled, and calling for a A$250 million (US$160 million) fine.
In its response, Qantas admitted its reputation had suffered damage on "several fronts" and said it would address the watchdog's claims fully in court.