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Cathay Cargo hooks up with Kuehne+Nagel's booking system
来源：shippingazette 编辑：编辑部 发布：2023/09/15 16:41:47
HONG Kong's Cathay Cargo has widened its sales distribution channel by placing its rates and availability in Kuehne+Nagel's booking engine, enabling users to access space, rates, and secure instant confirmation from cargo carrrier's inventory.
"The two-phase application programming interface (API) pilot scheme with Kuehne+Nagel in the Americas and latterly in Europe marks the first time that Cathay Cargo has enabled booking functionality to be accessed from a freight forwarder's host system," according to Cathay statement.
Director Cargo Tom Owen said: "At Cathay Cargo, we know how important it is to move alongside our customers. By embracing new technologies and digitalizing our systems, the pilot scheme shows that we can work with our key partners to improve the booking experience and increase their operational efficiencies."
Holger Ketz, global head of Air Logistics Network & Carrier Management at Kuehne+Nagel commented: "By having direct access to Cathay Cargo's booking platform from our transport management system we can offer a more efficient and user-friendly booking experience for our customers."
"This latest development is part of Cathay Cargo's wider digital strategy in operations and strengthening the customer experience at every touchpoint. It also aligns with the industry's growing demand for advanced technological solutions, and to put more service options at customers' fingertips," according to the carrier's statement.
Mr Owen added: "The successful implementation of this API integration demonstrates our commitment to embracing new technologies to enhance transparency, trust and the overall user experience, as well as offering more efficient and effective management of global accounts."
Cathay Cargo aims to develop the API's functionality and make it available to more global account customers this year.
"The two-phase application programming interface (API) pilot scheme with Kuehne+Nagel in the Americas and latterly in Europe marks the first time that Cathay Cargo has enabled booking functionality to be accessed from a freight forwarder's host system," according to Cathay statement.
Director Cargo Tom Owen said: "At Cathay Cargo, we know how important it is to move alongside our customers. By embracing new technologies and digitalizing our systems, the pilot scheme shows that we can work with our key partners to improve the booking experience and increase their operational efficiencies."
Holger Ketz, global head of Air Logistics Network & Carrier Management at Kuehne+Nagel commented: "By having direct access to Cathay Cargo's booking platform from our transport management system we can offer a more efficient and user-friendly booking experience for our customers."
"This latest development is part of Cathay Cargo's wider digital strategy in operations and strengthening the customer experience at every touchpoint. It also aligns with the industry's growing demand for advanced technological solutions, and to put more service options at customers' fingertips," according to the carrier's statement.
Mr Owen added: "The successful implementation of this API integration demonstrates our commitment to embracing new technologies to enhance transparency, trust and the overall user experience, as well as offering more efficient and effective management of global accounts."
Cathay Cargo aims to develop the API's functionality and make it available to more global account customers this year.