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    Former Flexport CEO slams company after sudden exit

    来源:shippingazette    编辑:编辑部    发布:2023/10/10 17:05:41

    FORMER Flexport chief executive Dave Clark, who suddenly resigned from the chief executive role last month after just one year in service, says the company is "facing serious internal and industry challenges".

    Clark, who previously spent more than 12 years working at Amazon, said in a post on X (formerly Twitter) on October 2, that: "Flexport is facing serious internal and industry challenges that require serious leadership, and I sincerely hope they find a successful path."

    Flexport founder Ryan Petersen subsequently stepped back in to run the company.

    Mr Clark added that he believed Flexport has extensive and multifaceted operational problems, reports London's Air Cargo News.

    "When I joined Flexport as co-CEO in September 2022, I found a company lacking process and financial discipline, including numerous customer-facing issues that resulted in significant lost customers and a revenue forecasting model that was consistentlyproviding overly optimistic outputs.

    "The company had missed cost, margin, and revenue forecasts for multiple quarters prior to my arrival. My go-forward plan for Flexport, which was vetted by Mr Ryan and presented to the Board, was focused on delivering growth and moving to align costs with revenue, not a revenue number based on hope - but one grounded in reality."

    A Flexport spokesperson told Air Cargo News: "Ryan Petersen returned as CEO in order to restore Flexport's culture of customer engagement and drive the growth and cost discipline required to return the company to profitability.

    "Flexport has grown successfully for over a decade in different macro environments. We are getting back to growth mode by bringing on new customers and solving the problems of our current customers. We are in a great position to build new technology, service customers the right way, and grab more market share."

    When he previously announced his departure in a social media post on September 6, Mr Clark said that Mr Petersen had changed his mind on the company's direction, while Mr Petersen later said changes are needed within Flexport to sustain growth and return to profitability.

    One day after Mr Clark's departure, the firm said it was rescinding job offers for more than 75 people after they were offered positions during a hiring freeze.